This project demonstrates my ability to design interactive, scenario-based learning that builds communication and coaching skills through realistic practice, feedback, and reflection.

Skills Demonstrated

• Scenario-based learning design

• AI-supported conversation practice

• Feedback that encourages reflection and improvement

• Interactive e-learning development in Storyline 360

• Visual design and consistent branding

• Application of adult learning principles

• Realistic practice for workplace communication

While this project was designed for teacher professional development, the communication and coaching skills extend well beyond education.

The same approach could be used for leadership training, customer service, healthcare, onboarding, and other roles where people need to communicate effectively in the moment.

The Problem

A private school adopted a student-centered approach to encourage student motivation and independent thinking. While teachers understood the goals, putting the approach into practice was challenging.

Some students resisted taking more responsibility for their learning, which led to frustration for teachers, students, and parents. Over time, many teachers began returning to more traditional teaching methods, making it difficult for the new approach to take hold.

Teachers supported the shift toward student-centered learning, but many felt less prepared for the student frustration and resistance that came with it. They needed practical ways to support students without stepping in and doing the thinking for them.

Teachers needed practice learning how to:

• Respond to frustration and disengagement

• Keep students thinking through challenging tasks

• Encourage persistence without giving away the answer

The school needed a practical training solution where teachers could practice these strategies in realistic classroom situations.